Write to bukulu@evtsoy.com and we'll get back to you. If it's about a purchase, tell us your phone model and whether you use the App Store or Google Play.
Restore a purchase
On the paywall or in Settings → Subscription, tap Restore purchases. Make sure you're signed in to the same Apple ID or Google account you bought with.
Cancel a subscription
In the app: Settings → Subscription → Manage subscription. Or on iPhone: Settings → your name → Subscriptions; on Android: Google Play → profile → Payments & subscriptions. Deleting the app doesn't cancel it. Refunds are handled by Apple or Google; see the Terms of Use.
Move your books to a new phone
Your library lives on your phone, so bring it with you: Settings → Your data → Create backup, save the file (for example to iCloud Drive, Google Drive or Files), then on the new phone open Your data → Restore and pick the file.
Import from Goodreads or StoryGraph
Export your library from Goodreads (My Books → Import and export → Export Library) or StoryGraph (Manage Account → Export StoryGraph Library), then in Bukulu go to Your data → Import and choose the file.
Delete your data
Settings → Your data → Delete all my data removes everything from your phone. To also delete the anonymous purchase record, email bukulu@evtsoy.com. More in the Privacy Policy.